Terms of Use

Last updated: July 13, 2025

Welcome to Jigsaw Love! These Terms of Use ("Terms") govern your use of our website, products, and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. What We Do

Jigsaw Love offers custom-designed jigsaw puzzles generated using artificial intelligence. Customers upload a photo, answer personal prompts, choose a style, and we generate a personalized puzzle.

2. Your Content

When you upload photos or provide personal information: You confirm you own or have permission to use the image(s). You give us the right to use your content solely to create your personalized puzzle. We do not share, sell, or reuse your content for any other purpose.

3. Privacy

We care about your privacy. Please read our Privacy Policy to understand how we handle your personal information.

4. Orders and Payments

All sales are final once your order is confirmed. We do not offer refunds on custom products unless they arrive damaged or incorrect. Payments are processed securely via trusted third-party services.

5. Shipping and Delivery

We work with print-on-demand partners to produce and ship your puzzle. Delivery times may vary by location and are estimated during checkout. We are not responsible for delays caused by shipping carriers.

6. Communications

By placing an order, you agree to receive emails related to your purchase. You may also opt-in to receive occasional marketing updates (you can unsubscribe anytime).

7. Acceptable Use

You agree not to: Upload illegal, offensive, or infringing content Use our site for spam, fraud, or malicious activity Attempt to disrupt or hack our service We reserve the right to cancel any order that violates these terms.

8. Changes to These Terms

We may update these Terms at any time. When we do, we’ll update the “Effective Date” above. Continued use of the site means you accept the updated terms.

9. Contact Us

If you have any questions, feel free to contact us at: hello@jigsawlove.com